HDI, the world’s largest membership association for IT service and support professionals, focuses on establishing best industry practices, developing certification and training programs based on internationally-recognized standards. RADAR Solutions Group Inc. is a leading provider of the full range of HDI certification courses including:

• Customer Support Specialist
• Support Center Analyst
• Desktop Support Technician
• Support Center Team Lead
• Support Center Manager
• Knowledge Centered Support

Please click on the course links for specific information regarding each training program.